These Terms & Conditions (“Terms”) govern your use of the website vitrion.co and the engagement of services provided by Vitrion Corporation Private Limited (“Vitrion”, “we”, “us”, or “our”). By accessing this website or engaging our services, you (“you”, “the client”) agree to these Terms. If you do not agree, please do not use the website or our services.
1. Definitions
“Services” means the design, development, and related work Vitrion provides, including custom websites, web applications, admin dashboards, e-commerce systems, automations, backend systems, and ongoing maintenance. “Proposal” means a written quote, scope, or statement of work issued by Vitrion. “Deliverables” means the work products provided to the client under an engagement.
2. Use of this website
This website is provided for general information about Vitrion and its services. You agree not to misuse the site, attempt to gain unauthorised access, interfere with its operation or security, scrape or harvest data, transmit malicious code, or use it for any unlawful purpose. The site does not accept public file uploads. We may modify, suspend, or withdraw any part of the website at any time without notice.
3. Enquiries and no automatic contract
Submitting a contact form or enquiry does not create a binding contract. It is a request for information or a proposal. A binding engagement is formed only when Vitrion and the client agree, in writing, on a specific Proposal and its commercial terms.
4. Proposals, scope, and quotes
Each engagement is defined by its Proposal, which sets out the scope, deliverables, timeline, and fees. Work outside the agreed scope (“change requests”) may require a revised quote and timeline. Quotes are valid for the period stated in the Proposal and are based on the information provided by the client at the time.
5. Fees and payment
Fees, payment schedule, currency, and any deposit are set out in the applicable Proposal. Unless stated otherwise, a deposit is required before work begins, and remaining balances are payable at the milestones or on the dates specified. Invoices are due within the period stated on the invoice. Late or non-payment may result in suspension of work, withholding of deliverables, and recovery of reasonable costs. Fees are exclusive of any third-party costs (such as domains, hosting, paid plugins, licences, or services) and of any applicable taxes, which are the client’s responsibility unless agreed otherwise. Unless stated otherwise in the Proposal, deposits and fees for work already performed are non-refundable. Either party may cancel an engagement in writing; on cancellation, the client pays for all work completed and costs incurred up to that date, and any unused balance is refunded.
6. Client responsibilities
The client agrees to provide, in a timely manner, the content, materials, access, approvals, and feedback reasonably required to deliver the Services. The client is responsible for ensuring it owns or is licensed to use any content, text, images, logos, or other materials it supplies, and that such materials do not infringe the rights of any third party or breach any law. Delays in providing materials or approvals may affect timelines and costs.
7. Timelines
Timelines provided in a Proposal are good-faith estimates and depend on timely client cooperation, approvals, and payments. Vitrion is not responsible for delays caused by the client or by third parties (such as hosting, payment, or domain providers).
8. Revisions and approval
The number of revision rounds included is stated in the Proposal. Additional revisions, or changes after a deliverable has been approved, may be billed separately. Deliverables not rejected in writing within the review period stated in the Proposal are deemed approved.
9. Intellectual property
Until all fees for an engagement are paid in full, all deliverables and associated rights remain the property of Vitrion. Upon full payment, ownership of the final, custom deliverables created specifically for the client transfers to the client, except for: (a) Vitrion’s pre-existing tools, code libraries, frameworks, and know-how, which remain Vitrion’s property and are licensed to the client on a non-exclusive basis to the extent needed to use the deliverables; and (b) third-party components (such as fonts, plugins, libraries, and stock assets), which remain subject to their own licences. The client is responsible for maintaining valid licences for any third-party components.
10. Portfolio and credit
Unless the client requests otherwise in writing, Vitrion may display the completed work in its portfolio and marketing materials and reference the client as a customer. Vitrion may include a discreet attribution link where appropriate; its removal can be arranged on request.
11. Third-party services
Services may rely on third-party providers, including hosting, domains, payment processors, email, plugins, and APIs. Those providers operate under their own terms and may charge their own fees. Vitrion is not responsible for the availability, performance, security, or acts of third-party services.
12. Confidentiality
Each party agrees to keep confidential the non-public information disclosed by the other during an engagement and to use it only for the purpose of that engagement, except where disclosure is required by law.
13. Warranties and disclaimer
Vitrion will provide the Services with reasonable skill and care and in a professional manner. Beyond this, and to the fullest extent permitted by law, the website and the Services are provided “as is” and “as available”, without further warranties of any kind, whether express or implied, including fitness for a particular purpose, uninterrupted operation, or that the website or deliverables will be entirely error-free or secure. The client is responsible for keeping its own backups and for ongoing maintenance unless a maintenance plan is agreed.
14. Limitation of liability
To the fullest extent permitted by law, Vitrion shall not be liable for any indirect, incidental, special, or consequential losses, or for loss of profits, revenue, data, or business, arising out of or in connection with the website or the Services. Vitrion’s total aggregate liability arising out of or in connection with an engagement shall not exceed the total fees paid by the client for that engagement. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15. Indemnity
The client agrees to indemnify and hold Vitrion harmless from claims, damages, and costs arising from content or materials supplied by the client, the client’s use of the deliverables, or the client’s breach of these Terms or of any applicable law.
16. Term and termination
Either party may terminate an engagement in writing if the other materially breaches these Terms and fails to remedy the breach within a reasonable period after notice. On termination, the client shall pay for all work performed and costs incurred up to the date of termination. Sections relating to payment, intellectual property, confidentiality, disclaimers, limitation of liability, and indemnity survive termination.
17. Force majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages, infrastructure or provider failures, acts of government, or natural events.
18. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or with the Services, are governed by the laws of the Islamic Republic of Pakistan. The courts of Pakistan shall have jurisdiction, save that Vitrion may seek injunctive relief in any competent court to protect its intellectual property or confidential information.
19. Changes to these Terms
We may update these Terms from time to time. The current version, with its effective date, will always be posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms. The Terms in force for an active engagement are those agreed in its Proposal.
20. Contact
Questions about these Terms can be sent to REVE@vitrioncorp.com.
See also our Privacy Policy.